Microsoft Dynamics 365
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Microsoft Dynamics 365 CRM is a flexible, efficient and cost-effective means to drive your business into achieving higher productivity and consequently greater Return of Investment (ROI). CRM Software helps to reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. CRM solutions can deliver ROI through marketing automation, sales force automation and customer service.
[/vc_column_text][tm_spacer size=”lg:12″][/vc_column][/vc_row][vc_row full_width=”stretch_row” background_color=”custom” custom_background_color=”#f6fafe”][vc_column width=”1/2″][tm_spacer size=”sm:80;lg:110″][tm_heading tag=”h5″ custom_google_font=”” google_fonts=”font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:25;md:25;lg:25″ line_height=”1.4″]Accelerate success with the connected business cloud[/tm_heading][tm_spacer size=”sm:100;lg:40″][vc_column_text]
Choose one, some, or all. Dynamics 365 applications work seamlessly together for a comprehensive solution that runs your entire business—including sales, marketing, service, operations, and commerce. You’ll get a 360-degree view of your organization to uncover the real-time insights that bring better results.
[/vc_column_text][tm_spacer size=”lg:110″][/vc_column][vc_column width=”1/2″][tm_spacer size=”xs:0;sm:0;lg:40″][tm_image align=”center” sm_align=”center” image=”2760″ rounded=”5″ lg_spacing=”margin_right:100″ md_spacing=”margin_right:0″][/vc_column][/vc_row][vc_row][vc_column][tm_spacer size=”sm:50;lg:100″][tm_heading custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:30;md:30;lg:30″ line_height=”1.4″]Turn prospects into engaged customers[/tm_heading][tm_spacer size=”sm:30;lg:30″][tm_list list_style=”auto-numbered-01″ direction=”horizontal” align=”center” items=”%5B%7B%22item_title%22%3A%22Nurture%20more%20sales-ready%20leads%22%7D%2C%7B%22item_title%22%3A%22Personalize%20buyer%20experiences.%22%7D%2C%7B%22item_title%22%3A%22Build%20customer%20relationships%20at%20scale.%22%7D%5D” heading_font_size=”xs:20;sm:20;md:20;lg:20″][/vc_column][/vc_row][vc_row][vc_column][tm_spacer size=”sm:50;lg:100″][tm_grid align=”center” columns=”xs:1;sm:2;lg:3″ column_gutter=”lg:30″ row_gutter=”lg:50″][tm_box_large_image style=”03″ align=”center” heading=”Sales” text=”Lead management
Opportunity Manager
Pipeline Forecasting
Sales Automation
Quote Management
Marketing Lists
Emaill Marketing” button=”|||” image=”3900″ box_link=”|||”][tm_box_large_image style=”03″ align=”center” heading=”Customer service” text=”Case Management
SLA Support
Account Management
Service Automation
Customer Web Portals
Contact Management
Service Analytics” button=”|||” image=”3901″ box_link=”url:%23|title:customer%20service||”][tm_box_large_image style=”03″ align=”center” heading=”Marketing” text=”Email Marketing
Lead Scoring
Marketing Segments
Customer Journeys
Event Management
Connector for LinkedIn Lead Forms” button=”url:%23|||” image=”3902″ box_link=”url:%23|||”][/tm_grid][tm_spacer size=”lg:30″][/vc_column][/vc_row][vc_row lg_spacing=”padding_top:30;padding_bottom:20″ sm_spacing=”padding_top:20;padding_bottom:20″][vc_column][tm_heading style=”modern” custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#ababab”]Sales[/tm_heading][tm_spacer size=”lg:25″][tm_heading custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Buying is a journey—empower your sellers to lead the way[/tm_heading][vc_row_inner content_placement=”middle”][vc_column_inner content_position=”middle” offset=”vc_col-md-6″][vc_column_text]
Today’s buyers are changing the rules of the game. They want experiences, and that includes frictionless transactions. But that isn’t enough. Go beyond transactions and interactions to give your buyers unique experiences that build trust. Transform the sales experience with Dynamics 365 Sales.
See also FreshDesk CRM[/vc_column_text][/vc_column_inner][vc_column_inner offset=”vc_col-md-6″][tm_spacer size=”xs:20;sm:20;lg:0″][tm_image align=”right” sm_align=”center” image=”2758″ rounded=”5″ box_shadow=”0 0 50px rgba(51, 51, 51, 0.22)” lg_spacing=”margin_right:100″ md_spacing=”margin_right:0″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][tm_list marker_color=”secondary” title_color=”primary” columns=”xs:1;sm:2;md:2;lg:2″ items=”%5B%7B%22item_title%22%3A%22Enable%20smarter%20selling%20with%20contextual%20AI%22%2C%22item_desc%22%3A%22Focus%20on%20the%20right%20customers%2C%20build%20trusted%20relationships%2C%20and%20take%20swift%20action%20using%20AI-driven%20guidance%20to%20optimize%20buying%20experiences.%22%7D%2C%7B%22item_title%22%3A%22Empower%20sellers%20to%20build%20relationships%22%2C%22link%22%3A%22%7C%7C%7C%22%2C%22item_desc%22%3A%22Keep%20the%20focus%20on%20relationships%20using%20unified%20solutions%20and%20data%20across%20LinkedIn%20Sales%20Navigator%2C%20Dynamics%20365%20Sales%2C%20and%20Office%20365.%22%7D%2C%7B%22item_title%22%3A%22Boost%20sales%20productivity%20with%20seamless%20tools%22%2C%22item_desc%22%3A%22Free%20up%20more%20time%20for%20engagement%20using%20familiar%20and%20cohesive%20tools%20and%20intelligent%20automation%20to%20streamline%20the%20sales%20process.%22%7D%2C%7B%22item_title%22%3A%22Improve%20coaching%20and%20sales%20performance%22%2C%22link%22%3A%22%7C%7C%7C%22%2C%22item_desc%22%3A%22Effectively%20coach%20sellers%20using%20data-driven%20feedback%2C%20make%20decisions%20based%20on%20real-time%20data%20and%20emerging%20trends%2C%20and%20drive%20revenue%20with%20pipeline%20analysis%2C%20deal%20insights%2C%20and%20relationship%20analytics.%22%7D%2C%7B%22item_title%22%3A%22Increase%20sales%20profitably%20with%20advanced%20insights%22%2C%22item_desc%22%3A%22Identify%20and%20replicate%20successful%20sales%20calls%20using%20conversation%20intelligence%2C%20and%20help%20sales%20teams%20sell%20smarter%20with%20contextual%20AI-driven%20insights.%22%7D%2C%7B%22item_title%22%3A%22%20Innovate%20with%20sales%20solutions%20built%20to%20evolve%22%2C%22item_desc%22%3A%22Drive%20digital%20transformation%20with%20adaptable%20and%20scalable%20sales%20solutions%20that%20are%20easy%20to%20tailor%2C%20extend%2C%20and%20connect%20to%20other%20applications%20and%20services%20you%20already%20use.%22%7D%5D” heading_font_size=”xs:20;sm:20;md:20;lg:20″][/vc_column_inner][/vc_row_inner][tm_spacer size=”sm:25;lg:30″][/vc_column][/vc_row][vc_row][vc_column][tm_heading custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Sell smarter with contextual insights[/tm_heading][tm_spacer size=”lg:40″][tm_list list_style=”circle” animation=”fade-in” columns=”xs:1;lg:2″ items=”%5B%7B%22item_title%22%3A%22Improve%20conversion%20and%20win%20rates%20with%20lead%20and%20opportunity%20scoring%20based%20on%20advanced%20scoring%20models%20to%20identify%20customers%20most%20likely%20to%20convert%20and%20buy.%22%7D%2C%7B%22item_title%22%3A%22%E2%80%A2%20Increase%20response%20rates%20through%20warm%20introductions%20from%20colleagues%20who%20are%20already%20emailing%2C%20meeting%2C%20and%20collaborating%20with%20prospects.%22%7D%2C%7B%22item_title%22%3A%22%E2%80%A2%20Increase%20response%20rates%20through%20warm%20introductions%20from%20colleagues%20who%20are%20already%20emailing%2C%20meeting%2C%20and%20collaborating%20with%20prospects.%22%7D%2C%7B%22item_title%22%3A%22Show%20sellers%20when%20and%20how%20customers%20interact%20with%20their%20emails%2C%20so%20they%20can%20be%20more%20proactive%20and%20responsive%20in%20their%20email%20communications.%22%7D%2C%7B%22item_title%22%3A%22Keep%20relationships%20on%20track%20with%20signals%20from%20Dynamics%20365%20and%20Office%20365%20that%20reveal%20relationship%20health%20and%20risks.%22%7D%5D” heading_font_size=”xs:20;sm:20;md:20;lg:20″][tm_spacer size=”lg:40″][/vc_column][/vc_row][vc_row][vc_column][tm_heading tag=”h4″ custom_google_font=”” google_fonts=”font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Build relationships with authentic and personal engagement[/tm_heading][tm_spacer size=”lg:40″][tm_list list_style=”circle” animation=”fade-in” columns=”xs:1;lg:2″ items=”%5B%7B%22item_title%22%3A%22Unify%20relationship%20data%20and%20processes%20with%20LinkedIn%20Sales%20Navigator%20integration%20so%20sellers%20can%20build%20trust%20and%20easily%20manage%20relationships%20at%20scale.%22%7D%2C%7B%22item_title%22%3A%22Get%20profiles%20and%20insights%20with%20LinkedIn%20Sales%20Navigator%20integration%2C%20including%20related%20leads%20and%20ways%20to%20secure%20a%20warm%20introduction.%22%7D%2C%7B%22item_title%22%3A%22Keep%20track%20of%20contacts%20and%20visualize%20relationships%20among%20contacts%20with%20interactive%20org%20charts%20%20and%20personalize%20sales%20documents%20with%20embedded%20Office%20365%20tools%20that%20fit%20the%20way%20sellers%20work.%22%7D%2C%7B%22item_title%22%3A%22%20See%20the%20customer%E2%80%99s%20point%20of%20view%20and%20improve%20sales%20engagement%20by%20combining%20your%20customer%20data%20with%20survey%20insights%20from%20Microsoft%20Forms%20Pro%E2%80%94included%20with%20Dynamics%20365%20Sales.%22%7D%5D” heading_font_size=”xs:20;sm:20;md:20;lg:20″][tm_spacer size=”lg:40″][/vc_column][/vc_row][vc_row][vc_column][tm_heading tag=”h4″ custom_google_font=”” google_fonts=”font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Free up more time for selling[/tm_heading][tm_spacer size=”lg:40″][tm_list list_style=”circle” animation=”fade-in” columns=”xs:1;lg:2″ items=”%5B%7B%22item_title%22%3A%22Minimize%20routine%20tasks%20with%20contextual%20prompts%20that%2C%20as%20sellers%20enter%20notes%2C%20will%20suggest%20new%20records%20to%20create.%22%7D%2C%7B%22item_title%22%3A%22Concentrate%20on%20selling%20with%20sales%20playbooks%20that%20contain%20repeatable%2C%20winning%20sales%20techniques%20and%20contextual%20reference%20materials.%22%7D%2C%7B%22item_title%22%3A%22Spend%20less%20time%20searching%20for%20content%20with%20modern%20sales%20enablement%20capabilities%20that%20intelligently%20recommend%20the%20most%20relevant%20content%20and%20related%20training%20to%20sellers.%22%7D%2C%7B%22item_title%22%3A%22%20Reduce%20training%20with%20a%20business%20process%20User%20Interface%20(UI)%20that%20provides%20contextual%20guidance%20during%20every%20phase%20of%20the%20sales%20cycle.%22%7D%5D” heading_font_size=”xs:20;sm:20;md:20;lg:20″][tm_spacer size=”lg:40″][/vc_column][/vc_row][vc_row][vc_column][tm_heading tag=”h4″ custom_google_font=”” google_fonts=”font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Boost sales productivity with seamless tools[/tm_heading][tm_spacer size=”lg:40″][tm_list list_style=”circle” animation=”fade-in” columns=”xs:1;lg:2″ items=”%5B%7B%22item_title%22%3A%22%20Improve%20coordination%20between%20sales%20and%20marketing%20with%20cross-team%20visibility%20into%20campaigns%20and%20prebuilt%20workflows%20that%20automatically%20hand%20off%20sales-ready%20leads.%22%7D%2C%7B%22item_title%22%3A%22Collaborate%20on%20deals%20across%20functions%20and%20geography%20with%20customer%20information%20and%20document%20sharing%20directly%20from%20Microsoft%20Teams%2C%20a%20modern%20hub%20for%20chat%2C%20meetings%2C%20documents%2C%20and%20business%20applications.%22%7D%2C%7B%22item_title%22%3A%22Minimize%20manual%20data%20entry%20by%20scanning%20and%20converting%20business%20cards%20into%20new%20records%20in%20Dynamics%20365%22%7D%2C%7B%22item_title%22%3A%22Streamline%20workflow%20with%20modern%20mobile%20applications%20and%20familiar%20tools%20like%20Outlook%2C%20Excel%2C%20and%20SharePoint%20that%20work%20seamlessly%20with%20Dynamics%20365%20Sales.%22%7D%2C%7B%22item_title%22%3A%22Build%20buyer%20confidence%20in%20your%20products%20with%20mixed%20reality%20from%20Dynamics%20365%20Product%20Visualize.%22%7D%5D” heading_font_size=”xs:20;sm:20;md:20;lg:20″][tm_spacer size=”lg:40″][tm_image align=”center” image=”2767″][tm_spacer size=”lg:25″][/vc_column][/vc_row][vc_row][vc_column][tm_heading tag=”h4″ custom_google_font=”” google_fonts=”font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Accelerate sales performance[/tm_heading][tm_spacer size=”lg:40″][tm_list list_style=”circle” animation=”fade-in” columns=”xs:1;lg:2″ items=”%5B%7B%22item_title%22%3A%22Streamline%20planning%20and%20increase%20forecast%20accuracy%20using%20intuitive%20seller-generated%20projections%20augmented%20with%20predictive%20forecasting.%22%7D%2C%7B%22item_title%22%3A%22Promote%20accountability%20with%20snapshots%20and%20deal%20flow%20visualization%20to%20track%20and%20analyze%20pipeline%20changes.%22%7D%2C%7B%22item_title%22%3A%22Help%20sales%20managers%20drive%20performance%20with%20deal%20insights%2C%20relationship%20analytics%2C%20and%20conversation%20intelligence.%22%7D%2C%7B%22item_title%22%3A%22Discover%20emerging%20customer%20needs%2C%20competitive%20dynamics%2C%20and%20market%20trends%20with%20AI-driven%20insights.%22%7D%2C%7B%22item_title%22%3A%22Identify%20at-risk%20deals%2C%20gain%20visibility%20into%20conversations%2C%20and%20provide%20actionable%20feedback%20through%20built-in%20coaching%20tools.%22%7D%5D” heading_font_size=”xs:20;sm:20;md:20;lg:20″][tm_spacer size=”lg:40″][tm_image align=”center” image=”2768″][tm_spacer size=”lg:40″][/vc_column][/vc_row][vc_row][vc_column][tm_heading tag=”h4″ custom_google_font=”” google_fonts=”font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Innovate with flexible solutions that grow with your business[/tm_heading][tm_spacer size=”lg:40″][tm_list list_style=”circle” animation=”fade-in” columns=”xs:1;lg:2″ items=”%5B%7B%22item_title%22%3A%22Accelerate%20time%20to%20market%20by%20quickly%20adapting%20the%20prebuilt%20Sales%20and%20AI%20applications%20to%20your%20needs%20with%20visual%20editors.%20Automate%20workflows%2C%20analyze%20data%2C%20and%20easily%20build%20custom%20applications%20with%20Microsoft%20Power%20Platform.%22%7D%2C%7B%22item_title%22%3A%22Easily%20deliver%20insights%20to%20your%20sales%20team%20with%20built-in%20AI.%20Customize%20insights%20to%20fit%20your%20sales%20process%E2%80%94no%20code%20required.%22%7D%2C%7B%22item_title%22%3A%22Reduce%20the%20cost%20and%20complexity%20of%20operating%20a%20global%20infrastructure%20with%20Azure%2C%20and%20help%20safeguard%20your%20data%20throughout%20Microsoft%20datacenters.%22%7D%2C%7B%22item_title%22%3A%22Transform%20the%20end-to-end%20customer%20journey%20by%20unifying%20your%20marketing%2C%20sales%2C%20and%20service%20data.%22%7D%5D” heading_font_size=”xs:20;sm:20;md:20;lg:20″][/vc_column][/vc_row][vc_row lg_spacing=”padding_top:124;padding_bottom:120″ sm_spacing=”padding_top:100;padding_bottom:100″][vc_column][tm_heading style=”modern” custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#ababab”]Customer Service[/tm_heading][tm_spacer size=”lg:25″][tm_heading tag=”h4″ custom_google_font=”” google_fonts=”font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Dynamics 365 Customer Insights[/tm_heading][vc_row_inner][vc_column_inner content_position=”middle” offset=”vc_col-md-6″][vc_column_text]
Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time.
[/vc_column_text][/vc_column_inner][vc_column_inner offset=”vc_col-md-6″][tm_image align=”right” sm_align=”center” custom_border_color=”#0a0a0a” image=”2770″ rounded=”5″ box_shadow=”0 0 50px rgba(51, 51, 51, 0.22)” lg_spacing=”padding_top:20″ md_spacing=”margin_right:0;padding_top:20″ sm_spacing=”padding_top:20″ xs_spacing=”padding_top:20″ max_width=”85%”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” background_color=”custom” custom_background_color=”#f8f8f8″][vc_column][tm_spacer size=”sm:50;lg:90″][tm_heading tag=”h4″ custom_google_font=”” google_fonts=”font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Make the benefits of AI a reality for your business[/tm_heading][tm_spacer size=”lg:40″][vc_column_text]
Maximize customer lifetime value with AI-driven insights based on unified customer profiles. Transform into a customer-centric organization where marketing, sales, and service professionals have the insights they need to personalize engagement. See results faster with a real-time enterprise grade CDP designed to deliver insights that employees can act on with minimal training and IT assistance. Perform high-speed analytical processing and customize the solution using Microsoft Azure and Power Platform.
[/vc_column_text][tm_spacer size=”lg:40″][tm_heading tag=”h4″ custom_google_font=”” google_fonts=”font_family:Poppins%3A300%2Cregular%2C500%2C600%2C700|font_style:400%20regular%3A400%3Anormal” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Deliver personalized experiences with a 360-degree view of your customers[/tm_heading][tm_spacer size=”lg:40″][tm_image align=”center” sm_align=”center” custom_border_color=”#0a0a0a” image=”2771″ rounded=”5″ box_shadow=”0 0 50px rgba(51, 51, 51, 0.22)” lg_spacing=”margin_right:100″ md_spacing=”margin_right:0″][tm_spacer size=”sm:100;lg:30″][tm_list marker_color=”secondary” title_color=”primary” items=”%5B%7B%22item_title%22%3A%22Get%20a%20holistic%20view%20of%20customers%22%2C%22item_desc%22%3A%22Bring%20together%20all%20your%20transactional%2C%20observational%2C%20and%20behavioral%20data%20in%20real-time%20with%20prebuilt%20connectors%20to%20create%20persistently%20up-to-date%20profiles%20for%20contacts%20and%20accounts.%20Unify%20your%20data%20by%20resolving%20customer%20identities%20with%20recommendations%20based%20on%20AI%20and%20machine%20learning.%20Enrich%20customer%20profiles%20with%20an%20array%20of%20first-%20and%20third-party%20signals%20such%20as%20audience%20intelligence%20from%20Microsoft%20Graph%2C%20product%20usage%2C%20market%20trends%2C%20and%20customer%20feedback.%22%7D%2C%7B%22item_title%22%3A%22Discover%20insights%20and%20take%20action%22%2C%22item_desc%22%3A%22Employ%20out-of-the-box%20machine%20learning%20templates%20to%20predict%20churn%2C%20next%20best%20action%2C%20and%20product%20recommendations.%20Discover%20new%20audience%20segments%20with%20AI-driven%20recommendations%2C%20or%20define%20your%20own.%20Activate%20real-time%20insights%20on%20destinations%20including%20analytics%2C%20email%20marketing%2C%20advertising%2C%20and%20customer%20engagement%20platforms%20through%20turnkey%20integrations%20with%20Microsoft%20and%20third-party%20applications.%20Embed%20Customer%20Insights%20cards%20into%20your%20business%20applications%20for%20contextual%20insights%20and%20informed%20action.%20Trigger%20workflows%20in%20response%20to%20customer%20signals%20by%20using%20Power%20Automate.%22%7D%2C%7B%22item_title%22%3A%22Adapt%20and%20extend%20the%20solution%20for%20your%20needs%22%2C%22item_desc%22%3A%22Get%20started%20quickly%20with%20intuitive%2C%20guided%20experiences.%20Extend%20Customer%20Insights%20using%20Azure%20Synapse%20Analytics%20to%20combine%20customer%20data%20with%20financial%2C%20operational%2C%20and%20unstructured%20IoT%20data%20to%20build%20custom%20machine%20learning%20models.%20Connect%20your%20customer%20data%20with%20Microsoft%20Power%20BI%20to%20customize%20dashboards%20and%20reports.%20Build%20custom%20apps%20with%20embedded%20customer%20insights%20by%20using%20Microsoft%20Power%20Apps.%22%7D%2C%7B%22item_title%22%3A%22Rely%20on%20a%20productive%20and%20trusted%20platform%22%2C%22item_desc%22%3A%22Shorten%20time%20to%20value%20with%20a%20self-service%20CDP%20built%20on%20Azure%2C%20with%20the%20flexibility%20to%20bring%20your%20own%20Azure%20data%20lake.%20Support%20stringent%20compliance%20requirements%20and%20the%20General%20Data%20Protection%20Regulation%20(GDPR)%20with%20built-in%20privacy%2C%20security%2C%20and%20governance%20tools%20while%20retaining%20full%20ownership%20of%20your%20data.%20Rely%20on%20Microsoft%20expertise%20in%20AI%20research%2C%20responsible%20AI%2C%20and%20cloud%2C%20data%2C%20and%20developer%20platforms%20to%20surface%20insights%20that%20help%20you%20serve%20your%20customers%20better.%22%7D%5D” columns=”xs:1;lg:2″ heading_font_size=”xs:20;sm:20;md:20;lg:20″][tm_spacer size=”lg:70″][/vc_column][/vc_row][vc_row lg_spacing=”padding_top:124;padding_bottom:120″ sm_spacing=”padding_top:100;padding_bottom:100″][vc_column][tm_heading style=”modern” custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#ababab”]Marketing[/tm_heading][tm_spacer size=”lg:25″][tm_heading custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Personalize buyer experiences[/tm_heading][tm_spacer size=”lg:70″][vc_row_inner][vc_column_inner content_position=”middle” offset=”vc_col-md-6″][vc_column_text]
Build more rewarding business relationships when you create seamless experiences that increase lead generation, strengthen your marketing capabilities, and expand your sales opportunities with Dynamics 365 Marketing.
[/vc_column_text][/vc_column_inner][vc_column_inner offset=”vc_col-md-6″][tm_image align=”right” sm_align=”center” image=”2774″ rounded=”5″ lg_spacing=”margin_right:100″ md_spacing=”margin_right:0″ max_width=”400px”][/vc_column_inner][/vc_row_inner][tm_spacer size=”lg:40″][tm_heading custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#001f4e” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Orchestrate customer journeys[/tm_heading][tm_spacer size=”xs:20;sm:20;md:20;lg:40″][vc_column_text css=””]
Easily orchestrate personalized multi-channel journeys that deliver the right message at the right time in the right channel to create rewarding relationships using advanced CRM Software capabilities.
[/vc_column_text][tm_spacer size=”xs:20;sm:20;md:20;lg:40″][tm_list marker_color=”secondary” title_color=”primary” items=”%5B%7B%22item_title%22%3A%22Align%20sales%20and%20marketing%22%2C%22item_desc%22%3A%22Create%20seamless%20customer%20experiences%20through%20marketing%20automation%2C%20shared%20data%2C%20and%20business%20processes%20connected%20to%20Dynamics%20365%20Sales%20to%20increase%20lead%20generation%20and%20productively%20nurture%20leads.%22%7D%2C%7B%22item_title%22%3A%22Make%20informed%20decisions%22%2C%22item_desc%22%3A%22Improve%20automated%20marketing%20performance%20with%20AI-driven%20insights%2C%20lead%20scoring%2C%20and%20custom%20dashboards%2C%20plus%20gain%20a%20360-degree%20view%20of%20customers%20through%20integration%20with%20Dynamics%20365%20Customer%20Insights.%22%7D%2C%7B%22item_title%22%3A%22Grow%20with%20an%20adaptable%20platform%22%2C%22item_desc%22%3A%22Personalize%20and%20extend%20the%20capabilities%20of%20Marketing%20by%20easily%20connecting%20it%20with%20the%20apps%20and%20services%20you%20already%20use.%20Built-in%20privacy%20features%20help%20you%20comply%20with%20GDPR%20regulations%20and%20accessibility%20guidelines.%22%7D%5D” columns=”xs:1;lg:2″ heading_font_size=”xs:20;sm:20;md:20;lg:20″][/vc_column][/vc_row][vc_row][vc_column][tm_heading style=”modern” custom_google_font=”” align=”center” text_color=”custom” custom_text_color=”#ababab”]Explore Dynamics 365 Marketing capabilities[/tm_heading][tm_spacer size=”lg:25″][tm_heading tag=”h4″ custom_google_font=”” align=”center” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Personalize buyer experiences to increase demand[/tm_heading][tm_spacer size=”xs:20;sm:20;md:20;lg:40″][tm_list list_style=”circle” items=”%5B%7B%22item_title%22%3A%22Orchestrate%20customer%20journeys%20based%20on%20prospect%20buying%20behavior%20and%20preferences%20to%20engage%20with%20the%20right%20message%20at%20the%20right%20time%20in%20the%20right%20channel.%20Deliver%20messages%20triggered%20by%20transactions%20such%20as%20purchases%2C%20returns%2C%20and%20payments.%20Send%20personalized%2C%20contextual%20emails%20to%20the%20same%20contact%20as%20the%20journey%20evolves.%22%7D%2C%7B%22item_title%22%3A%22%20Attract%20the%20right%20prospects%20by%20running%20targeted%2C%20multi-channel%20marketing%20campaigns%20with%20marketing%20automation%20capabilities%20that%20include%20email%20marketing%2C%20web%20landing%20pages%2C%20events%2C%20telemarketing%2C%20SMS%20integration%2C%20and%20LinkedIn%20integration.%22%7D%2C%7B%22item_title%22%3A%22Create%20campaign%20assets%20quickly%20with%20marketing%20automation%20features%20including%20configurable%20templates%2C%20reusable%20content%20blocks%2C%20and%20design%20tools.%20Use%20Microsoft%20Power%20Automate%20to%20streamline%20content%20approvals.%22%7D%2C%7B%22item_title%22%3A%22Run%20business-unit-level%20marketing%20with%20reusable%20shared%20campaign%20content%20and%20custom%20audience%20targeting.%22%7D%2C%7B%22item_title%22%3A%22Simplify%20event%20management%20with%20an%20attendee-facing%20web%20portal%20and%20registration%2C%20session%2C%20speaker%2C%20and%20venue-logistics%20management%20capabilities%E2%80%94including%20integration%20with%20ON24%20and%20other%20webinar%20providers.%22%7D%5D” columns=”xs:1;lg:2″ heading_font_size=”xs:20;sm:20;md:20;lg:20″][tm_spacer size=”xs:20;sm:20;md:20;lg:40″][tm_heading tag=”h4″ custom_google_font=”” align=”center” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Align sales and marketing[/tm_heading][tm_spacer size=”xs:20;sm:20;md:20;lg:40″][tm_list list_style=”circle” items=”%5B%7B%22item_title%22%3A%22Create%20a%20single%20view%20of%20prospects%20and%20unify%20data%20across%20contacts%2C%20leads%2C%20and%20customers%20with%20Dynamics%20365%20Sales.%22%7D%2C%7B%22item_title%22%3A%22Identify%2C%20target%2C%20and%20close%20top%20accounts%20with%20personalized%2C%20account-based%20content%20and%20nurture%20activities.%22%7D%2C%7B%22item_title%22%3A%22Track%20and%20prioritize%20leads%20across%20all%20touchpoints%20with%20multiple%20lead-scoring%20models%20and%20sales%20readiness%20grades.%22%7D%2C%7B%22item_title%22%3A%22Increase%20productivity%20and%20improve%20coordination%20between%20marketing%20and%20sales%20with%20prebuilt%20workflows%20that%20automatically%20hand%20off%20sales-ready%20leads%20and%20drive%20follow-ups.%20Quickly%20write%20and%20send%20marketing-branded%20emails%20to%20targeted%20recipients%20using%20the%20send%20now%20feature.%22%7D%2C%7B%22item_title%22%3A%22Simplify%20collaboration%20with%20familiar%20Office%20365%20tools%2C%20shared%20calendars%2C%20and%20cross-team%20visibility%20into%20campaigns%20and%20leads.%22%7D%5D” columns=”xs:1;lg:2″ heading_font_size=”xs:20;sm:20;md:20;lg:20″][tm_spacer size=”xs:20;sm:20;md:20;lg:40″][tm_heading tag=”h4″ custom_google_font=”” align=”center” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Make informed decisions[/tm_heading][tm_spacer size=”xs:20;sm:20;md:20;lg:40″][tm_list list_style=”circle” items=”%5B%7B%22item_title%22%3A%22Improve%20marketing%20effectiveness%20with%20prebuilt%20dashboards%20and%20marketing%20analyzers%E2%80%94or%20build%20your%20own%20custom%20dashboards.%22%7D%2C%7B%22item_title%22%3A%22Test%20and%20choose%20the%20right%20content%20using%20built-in%20A%2FB%20testing%20and%20the%20ability%20to%20include%20fully%20rendered%20dynamic%20content.%20Send%20messages%20at%20the%20right%20time%20with%20smart%20scheduler%2C%20and%20improve%20open%20rates%20using%20spam%20score.%22%7D%2C%7B%22item_title%22%3A%22Better%20understand%20customer%20needs%20by%20monitoring%20the%20customer%20journey%20and%20gathering%20information%20using%20surveys%20from%20Microsoft%20Forms%20Pro.%22%7D%2C%7B%22item_title%22%3A%22Target%20the%20right%20audience%20and%20focus%20on%20the%20highest-priority%20leads%20by%20leveraging%20data%20from%20Dynamics%20365%20Customer%20Insights.%20Set%20up%20multiple%20lead-scoring%20models%20to%20enrich%20customer%20engagements.%22%7D%5D” columns=”xs:1;lg:2″ heading_font_size=”xs:20;sm:20;md:20;lg:20″][tm_spacer size=”xs:20;sm:20;md:20;lg:40″][tm_heading tag=”h4″ custom_google_font=”” align=”center” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Grow with an adaptable platform[/tm_heading][tm_spacer size=”xs:20;sm:20;md:20;lg:40″][tm_list list_style=”circle” items=”%5B%7B%22item_title%22%3A%22Adapt%20marketing%20to%20your%20needs%20using%20tools%20like%20no-code%20visual%20editors%20that%20simplify%20build-and-deploy%20processes%20for%20the%20web%20and%20mobile%20apps.%22%7D%2C%7B%22item_title%22%3A%22Easily%20integrate%20data%20from%20Dynamics%20365%20and%20third-party%20apps%20and%20systems.%20Automate%20processes%20using%20either%20built-in%20workflows%20or%20new%20Microsoft%20Power%20Automate%20workflows.%22%7D%2C%7B%22item_title%22%3A%22Enhance%20marketing%20campaigns%20and%20inform%20target%20segments%20with%20customer%20journey%20and%20segment%20APIs%20that%20can%20be%20used%20to%20integrate%20directly%20with%20Dynamics%20365%20Marketing%20and%20external%20systems.%22%7D%2C%7B%22item_title%22%3A%22Market%20globally%20while%20maintaining%20compliance%20with%20today%E2%80%99s%20privacy%20and%20compliance%20requirements%20and%20regulations.%20Request%2C%20capture%2C%20and%20store%20consent%E2%80%94a%20core%20tenet%20of%20GDPR%E2%80%94and%20drive%20your%20marketing%20activities%20based%20on%20consent%20given%20by%20your%20audience.%22%7D%5D” columns=”xs:1;lg:2″ heading_font_size=”xs:20;sm:20;md:20;lg:20″][tm_spacer size=”xs:20;sm:20;md:20;lg:40″][/vc_column][/vc_row][vc_row][vc_column][tm_heading custom_google_font=”” align=”center” font_size=”sm:28;md:34;lg:40″ line_height=”1.4″]Integration with Existing Systems[/tm_heading][tm_spacer size=”lg:30″][vc_column_text css=””]
Integrate existing or custom-developed software with our CRM Software as Microsoft Dynamics CRM is built on industry standards like the .NET Framework and ACORD messaging, making it easy to fit into your enterprise architecture. The system integration required for the systems would be done via middleware or web services, ensuring your CRM Software connects seamlessly with all your business applications.
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