Every business understands the value of providing employees with a richer, more consolidated communication and collaboration experience. That’s why a move towards IP telephony (IPT) forms the foundation of your unified communications and collaboration strategy.
Migrating from a distributed, legacy telephony infrastructure to a more integrated, user-centric model abounds with pitfalls. Perhaps you’ve already invested in IPT, but aren’t realizing any cost and efficiency benefits. Optimal design, effective deployment, security, user adoption and management are all crucial.